Customer Care

Fairways GM is founded on the principles of integrity, quality, innovation and an overriding commitment to our customers.

Continued investment in every part of our business, from our people to our infrastructure, is designed to ensure that we offer every one of our customers the best possible service.

From our five strategically located depots - each with its own workshop - the Fairways GM fleet of fully stocked service vans deliver expert servicing and repairs Scotland-wide, backed up by the technical support of principal supplier Ransomes Jacobsen.

This  responsive servicing and maintenance offering is supported by an exceptional range of in-stock common parts as well as access to trial and back up machinery should the need arise.

Great customer care comes from the grassroots of a business which is why, as a family firm, the same standards of excellence apply throughout Fairways GM and the Fairways Group.

Strong relationships with our customers will continue to drive the growth of our business, which is why we act openly and honestly and strive to ensure that every product or service that we deliver meets, if not exceeds, customer expectations.

customer care

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